Share these talks and lectures with your colleaguesInvite colleagues
The importance of S&OP, collaboration and process discipline in a complex business environment: A case study from the canned seafood industry
Supply chains are usually faced with a considerable number of external and internal drivers of complexity. They can originate from diverse sources such as a big product variety to produce, difficulties in raw material sourcing, a vertically disintegrated production network, ever-changing customer needs, or strong regulatory requirements. Those drivers typically correlate to each other and are mutually dependent. For example, a widespread production network makes raw material sourcing a complex task. In reverse, varying raw material availability across regions determines the design of a production network that is then not necessarily trimmed on leanness. Some industry supply chains are more complex than others, meaning they are exposed to more complexity drivers than supply chains in other industries. Thai Union Europe (TUE) predominantly operates in the canned seafood industry, and the related supply chain with its multitude of complexity drivers can be considered very complex. The way TUE manages sales and operations planning (S&OP) in this environment is key to its market success. The company’s execution of S&OP is inevitably linked to its corporate culture of collaboration and process discipline. Focus is not only on an S&OP programme with best practice processes but also on achieving the necessary cultural change. The way TUE plans and manages its complex supply chain is the subject of this case study.
The full article is available to institutions that have subscribed to the journal.
Sven Massen joined the global seafood leader Thai Union Group in 2015, as the group’s Strategy Director and member of the Global Leadership Team in Bangkok. Since 2018, he has been based in Paris, as Director Operations Europe, responsible for all supply chain-related matters of Thai Union Europe: production in Europe and Africa, procurement, logistics, research and development (R&D), quality assurance, health and safety, and sales and operations planning (S&OP). He is also a member of the European Management Committee. Prior to Thai Union, Sven spent 16 years in strategic consultancy in Europe and the US, first with A.T. Kearney and then as Partner with PwC Strategy& (formerly Booz & Company). His focus has always been on the consumer goods industries and operations and supply chain management. Sven studied business administration at the University of Passau, Germany and completed two studyabroad periods at the University of Tours, France and the Helsinki School of Economics & Business Administration, Finland. He holds a PhD in corporate planning from the University Duisburg-Essen, Germany.
CitationMassen, Sven (2022, June 1). The importance of S&OP, collaboration and process discipline in a complex business environment: A case study from the canned seafood industry. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 4, Issue 4.