Extended-form Case Study

Market-entry strategies: the case of Hilton Hotels worldwide

Published on January 31, 2024   25 min
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0:00
Hello, everyone. Welcome to this presentation. My name is Dr. Simone Bianco. I'm a researcher in the field of hospitality strategy. Today, I introduce the topic of market entry strategies in the hospitality industry, focusing on a specific case study, which is the Hilton's expansion in China.
0:20
In this presentation, I'll present the global hotel industry as a whole, before focusing on Hilton Hotels. We'll see the entry strategies pursued by hospitality companies when they enter new markets. We'll then focus on how Hilton is expanding in China. Finally, we'll talk about the future trends and what are the lessons learned from this presentation.
0:43
Value of the global hotel industry is around $1.6 trillion worldwide, and it's one of the biggest employers on the planet. Despite the industry being one of the most hit by the COVID-19 pandemic, travel has restarted, with different paces around the world. However, the travel industry has an almost 6% projected growth by 2032. Looking at the hotel industry specifically, we have different key players. Number one is Marriott, followed by the topic of today's presentation, which is Hilton. And then we have Hyatt, Accor, Intercontinental, and many others.
1:28
When hospitality firms enter a market, they have two main groups of strategies they can adopt. The first one is equity, while the other one is non-equity. The main difference among these two is that equity strategies require physical ownership of the hotel that is operated, while non-equity strategies don't. In this type of strategy, essentially, firms give the right to use their brand and their type of operation without physically owning the structure in which this operation is used. Among the equity strategies, we have greenfield and acquisitions. The difference between these two is that in a greenfield entry, the firms enter the new country by building the hotel from zero. On the other hand, in an acquisition strategy, they buy an already existing hotel. These two types of entries are called full ownership, because the firm has the full ownership of the establishment. Another type of equity strategy is called joint venture. This strategy entails a partnership with a domestic firm that can help the brand to navigate a specific environment of the country, giving their knowledge of operations as they are from the country. Joint venture is a shared ownership as the firm does not fully own the establishment, but this is shared between the firm and the host firm. Among equity entry modes,
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Market-entry strategies: the case of Hilton Hotels worldwide

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