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Operations Strategy

Launched December 2012 Updated July 2014 18 lectures
Prof. Jan A. Van Mieghem
Kellogg School of Management, Northwestern University, USA
Summary

Operations strategy is the long-term planning and structuring of work by configuring appropriate resources and processes into an operating system that best implements the organization’s strategy. Operations strategists evaluate the firm’s operational competencies, assets, and processes (which together define the firm’s ‘operating system’) and configure them to maximize value for... read morethe organization. It is closely linked to operations management which involves the specific planning and coordination of work. Operations management is especially concerned with the creation and delivery of products and services and with providing the best match of supply with demand.

This series aims to provide the audience with a framework to 1) formulate an operations strategy and 2) analyze, value, and optimize the key decisions involved in operations strategy. Our key evaluation metric will be how operations strategy impacts the net present value and risk exposure of the firm. The key decisions studied are evaluating competitive operational competencies and benchmarking; capacity expansion, timing, flexibility, and location; sourcing and supply management; risk management and operational hedging; improvement, innovation and learning.

The series also aims to guide strategic decisions that are grounded in operational reality. To this end, a variety of practical tools are introduced to help quantify the operational value of certain strategic decisions.

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Operations strategy: a decision and evaluation framework
57 min
  • Prof. Jan A. Van Mieghem
  • Kellogg School of Management, Northwestern University, USA
Operations strategy: competition, competencies & trade-offs
32 min
  • Prof. Gad Allon
  • Kellogg School of Management, Northwestern University, USA
Capacity strategies
57 min
  • Prof. Brian Tomlin
  • Tuck School of Business, Dartmouth College, USA
Inventory and supply chain strategies
43 min
  • Prof. Jing-Sheng Song
  • Fuqua School of Business, Duke University, USA
Flexibility
34 min
  • Dr. Jiri Chod
  • Carroll School of Management, Boston College, USA
Operational and financial hedging
34 min
  • Prof. John R. Birge
  • Booth School of Business, University of Chicago, USA
Flow optimization strategies
51 min
  • Prof. Jérémie Gallien
  • London Business School, UK
Sourcing strategies
32 min
  • Dr. Donald Rosenfield
  • Sloan School of Management, MIT, USA
Contracting in a supply chain
61 min
  • Prof. Martin A. Lariviere
  • Kellogg School of Management, Northwestern University, USA
Innovation and new product development (INPD)
26 min
  • Prof. Vish Krishnan
  • Rady School of Management, University of California, San Diego, USA
Service operations strategies
46 min
  • Prof. Richard Metters
  • Mays Business School, Texas A&M University, USA
Understanding recurrent and disruptive risk in supply chains
47 min
  • Prof. Sunil Chopra
  • Kellogg School of Management, Northwestern University, USA
How high velocity organizations get ahead and stay ahead
40 min
  • Dr. Steven J. Spear
  • MIT Sloan School of Management, USA
The encroachment framework 1
12 min
  • Prof. Bo van der Rhee,
  • Prof. Glen Schmidt
The encroachment framework 2
8 min
  • Prof. Bo van der Rhee,
  • Prof. Glen Schmidt
Sustainability in operations
31 min
  • Prof. Dr. Arnd Huchzermeier
  • WHU – Otto Beisheim School of Management, Germany
Leadership in middle management and operations
38 min
  • Prof. Christoph H. Loch
  • Director, Cambridge Judge Business School, University of Cambridge, UK
Extended-form Case Study
Caterpillar bundles to win: operations strategy in action
Caterpillar 19 min
  • Prof. Sridhar Tayur
  • School of Business, Carnegie Mellon University, USA